Breion Anthony
State Farm
Lancaster,TX
1
Certification
9
years of professional experience
Detail-oriented insurance professional with 8+ years of experience in claims operations, investigations, risk assessment, and process improvement. Skilled in analyzing complex information, evaluating documentation, identifying trends, and supporting operational efficiency. Demonstrated ability to manage high-volume workloads, solve problems, collaborate across teams, and contribute to process enhancements, Strong analytical, organizational and communication skills with experience supporting team development and operational success.
Work History
Claims Specialist- Property Complex Tier 2
1 Year 5 Months- Analyze higher exposure and more complex property claims by reviewing policy information, supporting documentation, and liability factors to determine claim outcomes.
- Conduct detailed investigations by gathering and evaluating information from multiple sources to support informed decision making.
- Interpret policy language and apply coverage analysis to ensure accuracy and compliance with company guidelines.
- Manage complex claim scenarios requiring critical thinking, problem solving, and evaluation of multiple factors impacting resolution.
- Identify and resolve issues affecting claim progression through research, collaboration, and analytical decision-making.
- Support team efficiency by sharing knowledge, best practices, and process improvement ideas.
Claims Specialist Injury Tier 2/3
1 Year 6 Months- Evaluated bodily injury claims by analyzing medical records, attorney demands, police reports, witness statements, and supporting documentation.
- Investigated claim details to determine liability and support appropriate claim resolution strategies.
- Managed and prioritized a high-volume workload while meeting performance expectations and deadlines.
- Identified workflow opportunities and implemented strategies that improved efficiency and organization.
- Supported onboarding and development efforts through coaching and knowledge sharing initiatives.
- Facilitated team huddles and coordinated workflow priorities to maintain operational consistency.
Claims Specialist – Property Complex Tier 1
1 Year 4 Months- Managed property claims by evaluating documentation and gathering facts to support claim resolution.
- Conducted investigations and communicated with involved parties to obtain necessary information.
- Maintained productivity while managing a high-volume workload and competing priorities.
- Collaborated with team members to support operational efficiency and department goals.
Claim Associate
4 Years 9 Months- Reviewed claim information and documentation to support timely and accurate claim processing.
- Assisted with process improvement efforts by identifying workflow inefficiencies and recommending solutions.
- Collaborated with team members to improve operational effectiveness and customer outcomes.
Education
Associate of Arts - Communications
Anticipated Completion: -2027
Skills
Training & Coaching
Insurance Process & Procedures
Communication Skills
Managing Multiple Priorities
Process Improvement
Collaboration Across Business Units
Certification
Texas Adjuster – All Lines – Active
Timeline
Claims Specialist- Property Complex Tier 2
State Farm
03.2025 - CurrentRead More
Claims Specialist Injury Tier 2/3
State Farm
09.2023 - 03.2025Read More
Claims Specialist – Property Complex Tier 1
State Farm
05.2022 - 09.2023Read More
Claim Associate
State Farm
08.2017 - 05.2022Read More
Dallas College
Associate of Arts from Communications
Read More