Dynamic and results-driven professional with extensive experience at Statefarm Insurance, adept at managing complex property and bodily injury claims. Skilled in decision-making and fostering positive teamwork, I excel in legal communications and claim processing, ensuring compliance and consistency across departments. Proven track record in resolving challenging claims efficiently.
• Handled property complex and bodily injury auto insurance claims proficiently.
• Handled the most challenging claims, requiring detailed investigations and high-level decision-making.
• Communicated with attorneys representatives and provided legal support during claim disputes.
• Represented the company in court proceedings related to insurance claims.
• Provided guidance and support to other claim departments to ensure consistency and compliance with company standards and guidelines.
• Managed and processed all claims, ensuring timely and accurate resolution of complex issues.
• Worked closely with attorneys representing the company in legal matters related to claims, providing necessary documentation and support.
• Served as an Admin Specialist, handling administrative tasks such as document preparation, data entry, and maintaining accurate records.
• Coordinated communication between claimants, legal teams, and company departments to facilitate smooth claim resolutions.
• Handled property complex and bodily injury auto insurance claims proficiently.
• Handled the most challenging claims, requiring detailed investigations and high-level decision-making.
• Communicated with attorneys representatives and provided legal support during claim disputes.
• Represented the company in court proceedings related to insurance claims.
• Provided guidance and support to other claim departments to ensure consistency and compliance with company standards and guidelines.
Oral and Written Communications
Positive Teamwork and Collaboration
Proficient in Microsoft, Outlook, PowerPoint
Decision Making
Creating and Keeping Deadlines
Claim processing