Brelyn Victoria Ruffin
Camp Springs,MD
Summary
Results-driven professional with a Bachelor's degree in Social Work and a well-rounded background in office administration, youth mentorship, and property management. Adept at fostering strong relationships, resolving challenges, and enhancing resident satisfaction. Passionate about creating welcoming communities and committed to growth, leadership, and continuous learning in dynamic environments.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Aspire Apollo
10.2024 - Current
- Assisted residents with lease agreements, renewals, and concessions
- Provided tours and guided prospective residents through the leasing process
- Coordinated and executed community events to enhance resident engagement and satisfaction
- Maintained strong relationships with over 100 residents, ensuring a positive living experience
Leasing Agent
Allure Apollo
07.2024 - 10.2024
- Assisted residents with lease agreements, renewals, and concessions
- Provided tours and guided prospective residents through the leasing process
- Coordinated and executed community events to enhance resident engagement and satisfaction
- Maintained strong relationships with residents, ensuring a positive living experience
Concierge
Allure Apollo
07.2023 - 07.2024
- Created flyers, bookings/reservations, and other promotional materials
- Delivered packages to multiple residents
- Assisted in planning and setting up residential events
Literacy Aid
Higher Achievement
03.2022 - 07.2022
- Assisted students in achieving higher academic performance
- Provided academic and emotional support outside of school
- Collaborated with parents to address educational priorities and concerns
- Developed engaging activities and incorporated technology to enhance learning
Receptionist - Nursing Building
North Carolina Central University
08.2017 - 08.2019
- Scheduled advising appointments and maintained records
- Created promotional flyers using Microsoft Office
- Managed phone communications and greeted students and visitors
Education
Bachelor of Science - Social Work
North Carolina Central University
Durham North Carolina05-2021
Skills
- Verbal & Written Communication
- Microsoft Office Suite Proficiency
- Relationship Development
- Event Planning & Coordination
- Customer Service
- Conflict Resolution
- Organization & Time Management
- Records Management
- Onboarding & Administrative Support
Timeline
Leasing Agent
Aspire Apollo
10.2024 - Current
Leasing Agent
Allure Apollo
07.2024 - 10.2024
Concierge
Allure Apollo
07.2023 - 07.2024
Literacy Aid
Higher Achievement
03.2022 - 07.2022
Receptionist - Nursing Building
North Carolina Central University
08.2017 - 08.2019
Bachelor of Science - Social Work
North Carolina Central University
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