Adept at problem-solving and regulatory compliance, I enhanced customer satisfaction and streamlined operations at Walgreen's Pharmacy. My background in fast-paced environments, combined with a talent for team collaboration and adapting to diverse tasks—from pharmacy technicalities to childcare—underscores my ability to excel in dynamic settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
North Andover, Massachusetts
03.2023 - Current
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Received payment from customers and processed credit card transactions when necessary.
Childcare Provider
Home Daycare
Lawrence, Massachusetts
01.2018 - Current
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Assisted with feeding infants and toddlers during meal times.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Crew Member
Dunkin' Donuts
Lawrence, Massachusetts
03.2022 - 12.2022
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Adhered to health department regulations regarding food handling procedures.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Interacted pleasantly with guests to deliver quality customer service.
Pharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care PharmacyPharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care Pharmacy