Brenda Cabrera
Spring,TX
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
General Manager
Los Cucos Mex Cafe
02.2021 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
La Marisquera Ostioneria
General Manager
12.2019 - 01.2021
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Proved successful working within tight deadlines and a fast-paced environment.
Los Cucos Mexican Restaurant
Cahier/ Food Runner/ Server
05.2019 - 12.2020
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Senior Caregiver
Senior Care
10.2019 - 01.2020
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Senior Caregiver
Senior Care
09.2017 - 12.2017
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Los Arcos Mexican Restaurant
Server Cashier
02.2015 - 11.2016
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Tomball High School
Tomball, TXSkills
- Effective communication
- Product upselling
- Customer assistance
- Delegating Work
- Staff Management
- Customer Relations
- Bilingual
- Team Leadership
- Team Player
Timeline
General Manager
Los Cucos Mex Cafe
02.2021 - Current
La Marisquera Ostioneria
General Manager
12.2019 - 01.2021
Senior Caregiver
Senior Care
10.2019 - 01.2020
Los Cucos Mexican Restaurant
Cahier/ Food Runner/ Server
05.2019 - 12.2020
Senior Caregiver
Senior Care
09.2017 - 12.2017
Los Arcos Mexican Restaurant
Server Cashier
02.2015 - 11.2016
High School Diploma -
Tomball High School
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