Brenda Callis
Bon Aqua,TN
Summary
Accomplished Assistant Grocery Manager with a proven track record at Harris Teeter Grocery Store, enhancing store efficiency and customer satisfaction. Expert in customer service and time management, consistently achieving sales targets through teamwork and innovative problem-solving. Skilled in financial accuracy and store presentation, driving performance with a single-minded focus on excellence.
Overview
16
16
years of professional experience
Work History
Sales Associate
Fairview Liquors
06.2016 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assistant Grocery Manager
Harris Teeter Grocery Store
04.2008 - 05.2016
- Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - Psychology
Mt Wachusett's Community College
Massachusetts05.1991
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
Timeline
Sales Associate
Fairview Liquors
06.2016 - Current
Assistant Grocery Manager
Harris Teeter Grocery Store
04.2008 - 05.2016
Associate of Arts - Psychology
Mt Wachusett's Community College
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