Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Chaves

Haverstraw,NY

Summary

Dynamic and results-driven professional with strong leadership skills, honed as a Waitress Supervisor at a busy restaurant. Proven track record in enhancing customer satisfaction and ensuring order accuracy. Adept at task delegation and complaint handling, fostering a reliable and efficient service environment. Committed to delivering exceptional customer experiences.

Overview

7
7
years of professional experience

Work History

Waitress Supervisor

Restaurant
New City, NY
09.2021 - 01.2025

Processed outgoing orders promptly.

Managed incoming and outgoing calls.

Ensured customer satisfaction through timely and attentive service.

Sales Associate

Verizon
West Haverstraw, NY
05.2020 - 06.2021

Guided customers, ensuring satisfaction with their purchases.

Customer Service Cashier

SUBWAY®Restaurants
Congers, NY
09.2017 - 12.2019

Verified accuracy of orders to meet customer expectations.

Education

Associates - Ultrasound Technology

Eastwick College
Ramsey, NJ

Highschool Diploma -

North Rockland Highschool
Thiells, NY
06.2021

Skills

  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion
  • Table management
  • Menu design
  • Strong leadership
  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash management

Languages

Spanish
Native or Bilingual

Timeline

Waitress Supervisor

Restaurant
09.2021 - 01.2025

Sales Associate

Verizon
05.2020 - 06.2021

Customer Service Cashier

SUBWAY®Restaurants
09.2017 - 12.2019

Associates - Ultrasound Technology

Eastwick College

Highschool Diploma -

North Rockland Highschool
Brenda Chaves