Brenda Cordova
Spring Valley,NY
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
10
10
years of professional experience
2024
2024
years of post-secondary education
Work History
Dispatcher
GoCab Taxi
Nanuet, New York
11.2023 - Current
- Coordinated rides efficiently and accurately
- Communicated clearly with drivers and customers
- Managed scheduling, problem-solving, and time-sensitive requests
- Remained calm and professional in fast-paced situations
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Childcare Provider
family experience
Spring Valley, NY
07.2021 - 09.2024
- Supervised children during playtime and outdoor activities.
- Prepared healthy meals and snacks for children's dietary needs.
- Organized educational games to enhance learning and development.
Server
Horse & Jockeys
Pearl River, New York
02.2016 - 04.2017
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Managed table assignments and coordinated dining room flow efficiently.
Education
General Equivalency Diploma
Spring Valley, NYSkills
- Time management
- Data entry accuracy
- Communication skills
- Problem solving
- Customer relationship management
- Schedule optimization
- Route planning
- Attention to detail
- Tracking systems
Languages
Spanish
Native/ Bilingual
Timeline
Dispatcher
GoCab Taxi
11.2023 - Current
Childcare Provider
family experience
07.2021 - 09.2024
Server
Horse & Jockeys
02.2016 - 04.2017
General Equivalency Diploma