Brenda Cowan
Canon City,Colorado
Summary
Professional Administrative Assistant with excellent skills in office processes and procedures in various environments such as hospitality, sales and banking. Exceptional capability in Customer Service with a positive attitude and integrity. Excellent procedure writing/editing; attention to detail. Able to multitask and work independently or within a team. Extreme passion for natural health; Certified Holistic Healthcare Practitioner.
Overview
9
9
years of professional experience
Work History
Weekend Receptionist
Southern Peaks Regional Treatment Center
04.2015 - 04.2016
- Strict compliance with OCA, HIPAA, state and federal requirements for privacy and youth security
- Screening of visitors and all incoming calls
- Certified Safe Crisis Management
- Expanded Receptionist duties
Accounts Receivable Clerk
Pool Water Products
03.2010 - 10.2013
- Accurate invoice processing and monthly billing
- Daily credit card processing, bank deposits, cash drawer, cycle count inventory
- Quarterly physical inventory
- Courteous and effective Customer Service
- Successful collections maintaining purchase options while collecting past due amounts
- Multi-line phone
Office Administrator/Customer Service
Brand Imports
02.2007 - 09.2010
- Accurate inventory of product and backorder log; complete order shipment
- Product inspection and confirmed payment prior to shipping per terms of contract
- All accounts receivables including credit card payments, cash, and check payments, and all bank deposits made via actual bank run or digital transactions
- Accurate closing of monthly posting periods and tax filing
- Author of training procedures for sales, accounting, inventory and recordkeeping
- Handled other business and personal related tasks for owners as needed
Education
Associate of Science - Holistic Healthcare Practitioner
Southwest Institute of Healing Arts
Tempe, AZ09.2012
Skills
- Report Preparation
- Data Collection
- Appointment Scheduling
- Data Entry
- Information Security
- Call Management
- Customer Service
- Customer Relationship Management (CRM)
- Problem-solving abilities
Additional Information
Prior work history available upon request.
Timeline
Weekend Receptionist
Southern Peaks Regional Treatment Center
04.2015 - 04.2016
Accounts Receivable Clerk
Pool Water Products
03.2010 - 10.2013
Office Administrator/Customer Service
Brand Imports
02.2007 - 09.2010
Associate of Science - Holistic Healthcare Practitioner
Southwest Institute of Healing Arts
Similar Profiles
Elizabeth HesslinkElizabeth Hesslink
Mental Health Worker at Southern Peaks Regional Treatment CenterMental Health Worker at Southern Peaks Regional Treatment Center
Savannah PhillipsSavannah Phillips
Administrative Assistant/Front Desk Receptionist at Southern Peaks Regional Treatment CenterAdministrative Assistant/Front Desk Receptionist at Southern Peaks Regional Treatment Center
Lincoln AndrewsLincoln Andrews
Mental Health Worker at Abraxas/Southern Peaks Regional Treatment CenterMental Health Worker at Abraxas/Southern Peaks Regional Treatment Center