Brenda Crespo Santiago
Jacksonville,FL
Summary
Professional with proven expertise in veterinary care, adept at providing exceptional patient support and medical assistance. Known for strong focus on team collaboration and adaptability to evolving needs. Skilled in handling medical equipment, administering treatments, and managing patient records. Valued for reliability, compassion, and ability to achieve positive outcomes in high-pressure environments. Honest, dynamic, responsible and fully bilingual.
Overview
16
16
years of professional experience
1
1
Certification
Work History
ER Veterinary Nurse
Capital Veterinary Specialists
10.2023 - Current
- Provided exceptional client service, addressing pet owner concerns with empathy and professionalism during high-stress situations.
- Skillfully assisted in surgeries, contributing to successful operations with minimal complications or infections postprocedure.
- Reduced wait times by triaging incoming patients efficiently and prioritizing treatment based on severity.
- Conducted thorough diagnostic testing, enabling accurate identification of medical issues and appropriate treatment plans.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained accurate documentation of patient information, including medical history, treatments administered, and progress notes.
Veterinary Assistant & Shift Lead
Banfield pet hospital
12.2015 - 07.2023
- Gathered pertinent patient history at intake
- Administered medications, vaccines, and treatments as instructed by veterinarian
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management
- Positioned animals for diagnostic imaging such as x-rays, dental x-rays, and ultrasound
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures
- Prepared estimates for care, and presented invoices and collected payment from clients
- Cleaned, restocked and organized examination rooms
- Fed, walked and bathed animals
Administrative Assistant
Medical Office of Dr. Jorge Crespo-Carrillo
01.2014 - 01.2015
- Medical Office Billing
- Electronic records (ICD-10, PQRS, EHR)
Assistant
Vaqueria Lucena Dairy INC.
01.2013 - 01.2014
- Maintained accurate Reproductive and Fertility records
- Performed Fertility testing, artificial insemination, vaccinations and de-wormings under veterinary supervision
- Assisted veterinarian during medical and surgical procedures
Summertime Veterinary Assistant
Clinica Veterinaria Acuario
01.2010 - 01.2014
- Interviewed clients to determine reason for visit and documented concerns
- Administer medications, vaccines, and treatments as instructed by veterinarian
- Prepared patients before going into surgery
- Cleaned, restocked and organized examination rooms
- Assisted during physical examinations
- Maintained a clean and organized kennel/boarding area
Veterinary Assistant
Finca Alzamora Rabbit Farm
01.2012 - 01.2013
- Assisted veterinarian during medical and surgical procedures including tagging, vaccinations and de-worming procedures
- Maintained accurate daily fertility and reproduction records
Line Assistant
Tilapia Production and Aquaponics
01.2012 - 01.2013
- Fed and weighed specimens daily
- Maintained records of meal combinations to ensure optimal growth
- Maintained reproductive records
Kennel Technician
Refugio Villa Michelle
01.2011 - 01.2012
- Fed, walked and bathed animals
- Administer medications, vaccines, and treatments as instructed by veterinarian
- Cleaned and maintained the kennel area and facilities
Shelter Assistant
Albergue Centro de Control de Animales
01.2009 - 01.2010
- Fed, walked and bathed animals
- Cleaned, restocked and organized examination rooms
- Assisted in the euthanizing of ill patients
- Assisted in the running and maintaining of the adoption center
Education
High School Diploma -
Cupeyville
San Juan, PrBachelor of Science - Animal sciences
UPR Mayaguez
Mayaguez, Pr12.2015
Bachelor of Animal Science - Veterinary Technology
12.2012
Skills
- Cephalic, Jugular, and Saphenous venipuncture
- Patient Restraint
- Nail trimming
- Anal sac expression
- IV catheter placement
- Radiography
- Dental Cleanings
- General anesthesia monitoring
- Patient monitoring
- Surgical assistance
- Emergency care
- Laboratory diagnostics
- Emergency triage
Certification
- First Aid for Pets, American Red Cross, 01/01/12
- First Aid and CPR, American Heart Association, 01/01/15
Languages
Spanish
Native or Bilingual
Timeline
ER Veterinary Nurse
Capital Veterinary Specialists
10.2023 - Current
Veterinary Assistant & Shift Lead
Banfield pet hospital
12.2015 - 07.2023
Administrative Assistant
Medical Office of Dr. Jorge Crespo-Carrillo
01.2014 - 01.2015
Assistant
Vaqueria Lucena Dairy INC.
01.2013 - 01.2014
Veterinary Assistant
Finca Alzamora Rabbit Farm
01.2012 - 01.2013
Line Assistant
Tilapia Production and Aquaponics
01.2012 - 01.2013
Kennel Technician
Refugio Villa Michelle
01.2011 - 01.2012
Summertime Veterinary Assistant
Clinica Veterinaria Acuario
01.2010 - 01.2014
Shelter Assistant
Albergue Centro de Control de Animales
01.2009 - 01.2010
Bachelor of Science - Animal sciences
UPR Mayaguez
Bachelor of Animal Science - Veterinary Technology
- First Aid for Pets, American Red Cross, 01/01/12
- First Aid and CPR, American Heart Association, 01/01/15
High School Diploma -
Cupeyville
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