Brenda Cruey
FRANKFORT,KY
Summary
Experienced operations leader with a background in retail, concession management, and customer service. Known for training staff, managing inventory, and keeping daily workflows organized through strong time management, multitasking, and problem-solving.
Overview
28
28
years of professional experience
Work History
Concession Stand Manager
Somerset Water Park
Somerset, KY
01.2008 - 06.2012
- Supervised concession stand operations, ensuring efficient service, food safety, and clean work areas.
- Managed inventory levels, replenished supplies, and reduced stock shortages during peak attendance periods.
- Trained staff on cash handling, point-of-sale procedures, and customer service expectations.
- Scheduled team assignments, balanced coverage needs, and maintained smooth workflow across service stations.
- Enforced sanitation standards, verified equipment readiness, and supported health code compliance.
- Purchased food items, supplies and equipment in alignment with strict budgets.
Retail Manager
Burlington Coat Factory Department Store
Laurel, MD
05.1987 - 10.1991
- Directed daily store operations, ensuring consistent customer service and sales floor readiness.
- Trained associates on merchandising standards, cashier procedures, and loss prevention practices.
- Monitored inventory flow, reducing stock discrepancies through accurate receiving and replenishment.
- Scheduled staff coverage to support traffic patterns, task completion, and service goals.
Nursing Assistant
Staff Builders
Columbia, MD
01.1984 - 02.1987
- Assisted patients with bathing, dressing, grooming, and feeding while preserving dignity and comfort.
- Monitored vital signs and reported changes promptly to nursing staff for timely care decisions.
- Repositioned and transferred patients safely using proper body mechanics and mobility aids.
- Documented patient observations accurately, supporting continuity of care and shift handoffs.
Education
Nursing Assistant - Nursing Education
Howard County Community
Columbia04.1984
Skills
- Employee training
- Customer service
- Marketing
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Critical thinking
Timeline
Concession Stand Manager
Somerset Water Park
01.2008 - 06.2012
Retail Manager
Burlington Coat Factory Department Store
05.1987 - 10.1991
Nursing Assistant
Staff Builders
01.1984 - 02.1987
Nursing Assistant - Nursing Education
Howard County Community