
Experienced Assistant Manager with 13+ years in property management in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
- Assist with daily apartment community operations.
- Manage and support employees with daily tasks and responsibilities.
- Handle leasing activities and assist prospective and current residents.
- Provide professional customer service and resolve resident concerns and complaints.
- Assist with rent collection and follow up on outstanding balances.
- Coordinate maintenance requests with residents and maintenance staff.
- Maintain accurate records, reports, and data entry.
- Enforce community policies and company procedures.
- Maintain professional relationships with residents, employees, vendors, and management.
- Follow Fair Housing requirements and company policies.
- Property Management & Leasing
- Customer Service & Resident Relations
- Rent Collection & Accounts
- Maintenance Coordination
- Fair Housing Compliance
- Bilingual — English & Spanish