Brenda Hernandez
Houston,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
1
1
year of professional experience
Work History
Server
Dennys Restaurant
Houston, Texas
08.2024 - 05.2025
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Informed customers of daily specials and signature menu items.
Education
High School Diploma -
Elsik High School
Houston, Texas05-2019
Skills
- POS terminal operation
- Menu knowledge
- Order accuracy
- Sales promotion
- Team collaboration
- Attention to detail
- Table setting
- Upselling techniques
- Hostess support
- Positive guest interactions
- Multitasking and organization
- Food running
- Professional appearance
- Cash handling
- Food safety
- Menu memorization
- Safe food handling
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Server
Dennys Restaurant
08.2024 - 05.2025
High School Diploma -
Elsik High School