Brenda Kincaid
Indianapolis,IN
Summary
I am a widowed former stay at home mom with extensive customer service experience and a positive attitude seeking employment preferably where I can brighten people's days.
Overview
13
13
years of professional experience
Work History
Server
Various Bars And Restaurants In Indianapolis
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Customer Service Clerk
Mr. Fuel
11.2007 - 12.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
Mortgage Broker
Presidential Mortgage
01.1999 - 12.1999
- Explained entire mortgage loan process to borrower.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Assessed clients' financial data to determine loan suitability.
- Collaborated with different lenders to find best possible deal for homebuyers.
Postal Carrier
United States Postal Service, USPS
09.1995 - 07.1997
- Planned and cased mail in sequence of delivery for designated route.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN05.1980
Skills
- Interpersonal communication skills
- Positive attitude and ability to make customers feel at ease
- Guest Satisfaction
- Cash Register Operations
- Dining Crew Workflow Optimization
- Suggestive Selling
Timeline
Customer Service Clerk
Mr. Fuel
11.2007 - 12.2008
Mortgage Broker
Presidential Mortgage
01.1999 - 12.1999
Postal Carrier
United States Postal Service, USPS
09.1995 - 07.1997
Server
Various Bars And Restaurants In Indianapolis
High School Diploma -
Ben Davis High School
Similar Profiles
Jeffrey WelshJeffrey Welsh
Sales, Waiter, Bartender Positions at Restaurants, Bars in Calgary, 1998-2000Sales, Waiter, Bartender Positions at Restaurants, Bars in Calgary, 1998-2000
Giovanni QuaratielloGiovanni Quaratiello
Waiter at High-volume bars, restaurants and pizzeriasWaiter at High-volume bars, restaurants and pizzerias
Brisia RamosBrisia Ramos
Server at Ikebana Sushi Bars & Japanese RestaurantsServer at Ikebana Sushi Bars & Japanese Restaurants