Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Leon-Guerrero

Chapel Hill,NC

Summary

Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.

Outgoing [Job title] successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora
Durham, NC
09.2023 - 02.2024
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Provided customers with product advice and recommendations based on their individual needs.
  • Greeted customers upon entering store or salon and established friendly relationships with them.
  • Finalized purchases and processed payments.
  • Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
  • Maintained an up-to-date knowledge of all beauty products available for sale.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
  • Ensured that all displays were neat and organized at all times.
  • Assisted in opening and closing procedures including counting money drawer contents at end of shift.
  • Followed company policies related to returns, exchanges and refunds according to guidelines.

Neighborhood Support Circle Provider

refugee community partnership
Chapel Hill, NC
12.2020 - 03.2022
  • I was supporting families through COVID, by helping their kids on online classes. Finding rescoruces to help them pay their bills ect.
  • Provider for my community of chapel hill and carrboro
  • held a class of 6+ kids all covid, helped them with on classes
  • Monitored system performance and identified areas of improvement.
  • Updated existing documentation related to system operations and user guides as needed.
  • Communicated effectively with other teams to ensure resolution of problems quickly.
  • Performed regular maintenance checks on computers systems to ensure optimal performance.
  • Participated in weekly meetings with the technical support team to discuss progress made towards goals.
  • Responded promptly to emails, phone calls, and other inquiries from customers regarding their technical concerns.
  • Built strong and trusting rapport with clients and loved ones.

Education

License - Nail Technician

Mirtas Nail College
Durham, NC
06-2022

High School Diploma -

East Chapel Hill High School
Chapel Hill, NC
06-2016

Skills

  • Service Consultations
  • Paperwork Management
  • Application Techniques
  • Inventory Control
  • Customer Service
  • Product Demonstrations
  • Customer Needs Assessment
  • Sales Closing
  • Products Knowledge
  • Payment Processing
  • Relationship Building
  • Customer Engagement
  • Flexibility and Adaptability
  • Relationship Building and Management
  • Client Relationship Building
  • Merchandise Restocking
  • Appointment Scheduling
  • Retail Experience
  • Manicures and Pedicures
  • Team Collaboration
  • Customer Consultation
  • Sales Expertise
  • Quality Assurance
  • Licensed Cosmetologist
  • Organization and Multitasking

Timeline

Beauty Advisor

Sephora
09.2023 - 02.2024

Neighborhood Support Circle Provider

refugee community partnership
12.2020 - 03.2022

License - Nail Technician

Mirtas Nail College

High School Diploma -

East Chapel Hill High School
Brenda Leon-Guerrero