Brenda Mainor

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Assisted customers with account inquiries, resolving issues promptly and professionally.

Responsibilities consisted of me overseeing the Baggage service office by making sure the operation was ran smooth and efficient. Making sure our team was giving excellent Customer Service at all times, while maintaining confidentiality. We filed claims for passenger bags that did not arrive at their final destination. We retrieved and tracked passenger luggage through the computer system. Manage to descalate and resolve customer issues and complaints.

• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Followed supervisor instructions to complete tasks on time.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.