Brenda Martinez
Grandview,MO
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative II
Builders First Source
Overland Park, KS
05.2018 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules
- Wrote sales contracts for orders obtained and submitted orders for processing
Invoice/Receiving Associate
Builders First Source
Overland, MO
08.2023 - Current
- Generated daily reports on outstanding invoices for management review.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
Customer Representative
NuWay Cleaners
Greeley, Colorado
08.2016 - 05.2018
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Responded to customer calls and emails to answer questions about products and services.
- Collected and analyzed customer information to prepare product or service reports.
Education
High School Diploma -
Rocky Ford High School
Rocky Ford, CO05.2003
Skills
- Customer Service
- Cross-Selling and Upselling
- Data Entry
- Time Management
- Verbal and Written Communication
- Microsoft Office
- Customer Service and Assistance
- Receiving reports
- Invoice reconciliation
- Credit and Debt Card Processing
- Phone and Email Etiquette
- Invoice Processing
Timeline
Invoice/Receiving Associate
Builders First Source
08.2023 - Current
Inside Sales Representative II
Builders First Source
05.2018 - Current
Customer Representative
NuWay Cleaners
08.2016 - 05.2018
High School Diploma -
Rocky Ford High School
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