Brenda Mason
Cashier
Clifton ,CO
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Loves Travel Stop & Country Store. Proven track record in optimizing operations and enhancing customer satisfaction through effective training and inventory management. Skilled in cash handling and committed to delivering excellence with integrity and professionalism.
Overview
2027
2027
years of professional experience
Work History
Cashier
B's Convenient Store
Shift Lead
Loves Travel Stop & Country Store
2024.04 - 2026.04
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Coordinated shift schedules, optimizing staff coverage during peak hours for improved service efficiency.
- Monitored inventory levels, ensuring stock availability while minimizing waste through effective management.
Assistant Manager
Loves Truck Stop
2019.04 - 2024.04
- Assisted in training new staff on operational procedures and customer service protocols.
- Coordinated inventory management to ensure product availability and minimize waste.
- Streamlined daily operations by implementing efficient scheduling practices for team members.
- Monitored sales performance, identifying trends to enhance service delivery and customer satisfaction.
Education
High School Diploma - All
Green River High School
Green River, UT05.1986
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Timeline
Shift Lead
Loves Travel Stop & Country Store
2024.04 - 2026.04
Assistant Manager
Loves Truck Stop
2019.04 - 2024.04
Cashier
B's Convenient Store
High School Diploma - All
Green River High School