Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Mata

Chicago,IL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Last Supply Store
Chicago, IL
10.2022 - 02.2024
  • Developed strong business relationships to provide service and value beyond customer expectations.
  • Utilized consultative selling skills to identify key trends.
  • Identified and executed appropriate strategies for business success.
  • Used sales and order management systems and technologies to facilitate exceptional customer service.
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Informed customers of promotions to increase sales productivity and volume.

Customer Service

McGrath Elmhurst Toyota
Elmhurst, IL
02.2024 - Current
  • Developed a deep understanding of customer service principles and customer service best practices.
  • Anticipated guests' needs and delivered excellent customer service.
  • Provided exceptional customer service, resolving guest issues promptly and professionally.
  • Increased repeat business through exceptional customer service during deliveries.

Education

Diploma -

Steinzmentz High School
Chicago, IL
06.2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Reliable and punctual
  • Cash Handling
  • Flexible Schedule
  • Customer Needs Assessment

Languages

Spanish and English
Full Professional

Timeline

Customer Service

McGrath Elmhurst Toyota
02.2024 - Current

Sales Associate

The Last Supply Store
10.2022 - 02.2024

Diploma -

Steinzmentz High School
Brenda Mata