Summary

Overview

Work History

Education

Skills

References

Timeline

Brenda Medina

Garland,TX

Summary

“Highly organized and customer-focused front desk professional with 4 years of experience in providing exceptional service. Skilled in managing reception areas, handling high volumes of inquiries, and maintaining smooth office operations. Adept at multitasking, problem-solving, and ensuring a welcoming environment for guests and clients.”

Overview

6

6

years of professional experience

Work History

Front Desk Receptionist

Md Kids Pediatrics

Garland , TX

01.2019 - Current

Provided comprehensive administrative support, including filing documents, photocopying, and scanning materials, ensuring efficient and organized office operations.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Responded to customer inquiries via phone, email, and in person.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Answered incoming calls, directed them to appropriate personnel and took messages.
Compiled and prepared reports and documents as requested.
Scheduled and confirmed appointments for clients and staff.
Responded to inquiries and room requests made online, by phone, and via email.
Provided administrative support including photocopying, faxing, and filing.
Received incoming calls and coordinated with staff to fulfill customer requests.
Greeted customers, answered general questions and directed to appropriate locations.

Education

High School Diploma -

Memorial Pathway Academy

Garland, TX

05-2018

Some College (No Degree) -

Richland College

Dallas, TX

Skills

team collaboration
effective communicator

multitasking and organization
Performance Improvement

References

References available upon request.

Timeline

Front Desk Receptionist

Md Kids Pediatrics

01.2019 - Current

High School Diploma -

Memorial Pathway Academy

Some College (No Degree) -

Richland College