Brenda Munoz
Round Lake Beach,IL
Summary
Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Kids Footlocker
Gurnee, IL
11.2010 - 03.2011
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Welcomed customers into the store and helped them locate items.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
Cashier
T J Max
Gurnee, IL
09.2008 - 10.2010
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Welcomed customers into the store and helped them locate items.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Education
High School Diploma - undefined
Round Lake Senior High
Round Lake Beach, IL2008
Skills
- Customer-oriented
- Credit card transactions
- Fluent in Spanish
- Motivated team player
- Active listening skills
- Retail sales
- Computer literate
- Skilled problem solver
Timeline
Cashier
Kids Footlocker
11.2010 - 03.2011
Cashier
T J Max
09.2008 - 10.2010
High School Diploma - undefined
Round Lake Senior High
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