Brenda Quinones
Renton,WA
Summary
Objective: To obtain a position that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills. Trained in project and time management with extensive knowledge of customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. I communicate well with clients/patients and team!
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dental Office Manager
Bellevue Dentistry
Bellevue, WA
06.2010 - 07.2013
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Booked appointments for patients.
- Managed inventory and handled ordering of dental and office supplies
Dental Office Manager
Highlands Kids Dentistry
Issaquah, WA
07.2012 - 09.2015
- Accounts Ledger
- Phone communication with patients and Insurance
- Managed payroll for dental Associates and office employees using intuit payroll
- Aging Report, broken appointments report, recall list
- Managed Doctors Credentialing
- Organizing office functions ( meetings) (office holiday parties)
- Managed 35 or more pedo patients a day
Orthodontist Financial Coordinator
Private Orthodontist Kent
Issaquah, WA
03.2019 - 10.2022
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Created and distributed reports on internal and external finances, audits and budgets.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Explained insurance benefits, fees and procedures to patients.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Aging Reports
- Collections
Realtor
John L. Scott
Renton, WA
10.2021 - Current
- Coordinated real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Education
Bellevue College
Bellevue, WAHigh School Diploma -
Kiona Benton Highschool
Benton City, WA2006
Realtor -
Rockwell Institute
Bellevue, WA08.2020
Skills
- Budget management
- Building Professional Networks
- Sales Expertise
- Market Analysis
- Digital Marketing
- Problem Solving Skills
- Attention to Detail
- Client Relationship Management
- Customer Service Excellence
- Verbal and Written Communication
Certification
- Real Estate License
Outdoors
I enjoy hiking and camping with family and friends!
Timeline
Realtor
John L. Scott
10.2021 - Current
Orthodontist Financial Coordinator
Private Orthodontist Kent
03.2019 - 10.2022
Dental Office Manager
Highlands Kids Dentistry
07.2012 - 09.2015
Dental Office Manager
Bellevue Dentistry
06.2010 - 07.2013
Bellevue College
High School Diploma -
Kiona Benton Highschool
Realtor -
Rockwell Institute