Brenda Quiroz
Dallas,TX
Summary
Detail-oriented receptionist with strong multi-line phone management and appointment scheduling skills. Committed to creating a welcoming environment and providing exceptional guest relations.
Overview
7
7
years of professional experience
Work History
Receptionist
The Statler
Dallas, Texas
03.2023 - Current
- Greeted guests warmly and directed them to appropriate staff members.
- Managed multi-line phone system for effective call routing and timely message delivery.
- Organized and maintained reception area for a professional and welcoming atmosphere.
- Scheduled appointments and coordinated meeting room usage for staff and clients.
- Handled guest inquiries promptly, delivering accurate information about services to enhance visitor experience.
- Processed incoming mail and packages, distributing them to relevant departments efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Delivered excellent customer service while assisting internal and external customers, fostering positive relationships.
Stower
Amazon
Dallas, Texas
03.2022 - 02.2023
- Organized and sorted inventory to optimize storage space in fulfillment centers.
- Operated material handling equipment to transport goods across the warehouse.
- Maintained cleanliness and safety standards throughout the work area.
- Collaborated with team members to refine stowing processes, enhancing overall workflow.
- Utilized warehouse management systems to track inventory levels accurately.
- Communicated effectively with supervisors regarding workflow and inventory issues.
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Scanned and sorted packages to stage for delivery drivers.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Received incoming shipments, counted items, and verified accuracy against purchase orders to ensure inventory integrity.
Cashier
Snappy Salads
Dallas, Texas
10.2019 - 03.2020
- Processed customer transactions efficiently at a fast-paced salad restaurant.
- Maintained accurate cash drawer throughout shifts with attention to detail.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Assisted in training new cashiers on register operations and customer interactions.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05-2022
Skills
- Multi-line phone operation
- Appointment scheduling
- Reception area organization
- Guest relations
- Customer relationship management
- Mail processing
Languages
Spanish
Professional
Timeline
Receptionist
The Statler
03.2023 - Current
Stower
Amazon
03.2022 - 02.2023
Cashier
Snappy Salads
10.2019 - 03.2020
High School Diploma -
Lake Highlands High School