Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Rathjen

Server
Ravensdale,WA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and enthusiasm.

Overview

11
11
years of professional experience
1
1

MAST permit

1
1

Food handler's permit

Work History

Server

Applebee's Grill & Bar
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Manager

Shari’s Cafe
05.2022 - 09.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Lead Detailer

Mobile Detailing
01.2016 - 01.2017
  • Reduced material waste by optimizing the usage of materials in the detailing process.
  • Ensured compliance with safety regulations by closely reviewing drawings for potential hazards or flaws.
  • Streamlined communication between internal teams involved in various stages of a project's life cycle, contributing to a more cohesive workflow.
  • Increased client satisfaction by addressing concerns promptly and making necessary adjustments to detailing plans.

Store Receiver

Safeway
01.2015 - 01.2016
  • Supported team members across various departments in handling heavy merchandise or locating specific products upon request.
  • Streamlined inventory management through accurate record-keeping and timely communication with suppliers.
  • Played an integral role in meeting tight deadlines for promotional displays or special events within the store by expediting product availability from the receiving area to the sales floor.
  • Maintained strong supplier relationships through consistent communication, feedback, and prompt issue resolution.

Server

Azteca Mexican Restaurant
06.2014 - 01.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Host

California Pizza Kitchen
02.2013 - 06.2014
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High school diploma -

Tahoma Senior High School
06.2014

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • High-volume dining
  • Service prioritization
  • Suggestive Selling
  • Guest Relations Management

Certification

Food handlers permit and MAST permit

Timeline

Server

Applebee's Grill & Bar
09.2023 - Current

Manager

Shari’s Cafe
05.2022 - 09.2023

Lead Detailer

Mobile Detailing
01.2016 - 01.2017

Store Receiver

Safeway
01.2015 - 01.2016

Server

Azteca Mexican Restaurant
06.2014 - 01.2015

Host

California Pizza Kitchen
02.2013 - 06.2014

High school diploma -

Tahoma Senior High School

Food handlers permit and MAST permit

Brenda RathjenServer