Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and enthusiasm.
Overview
11
11
years of professional experience
1
1
MAST permit
1
1
Food handler's permit
Work History
Server
Applebee's Grill & Bar
09.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Manager
Shari’s Cafe
05.2022 - 09.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Lead Detailer
Mobile Detailing
01.2016 - 01.2017
Reduced material waste by optimizing the usage of materials in the detailing process.
Ensured compliance with safety regulations by closely reviewing drawings for potential hazards or flaws.
Streamlined communication between internal teams involved in various stages of a project's life cycle, contributing to a more cohesive workflow.
Increased client satisfaction by addressing concerns promptly and making necessary adjustments to detailing plans.
Store Receiver
Safeway
01.2015 - 01.2016
Supported team members across various departments in handling heavy merchandise or locating specific products upon request.
Streamlined inventory management through accurate record-keeping and timely communication with suppliers.
Played an integral role in meeting tight deadlines for promotional displays or special events within the store by expediting product availability from the receiving area to the sales floor.
Maintained strong supplier relationships through consistent communication, feedback, and prompt issue resolution.
Server
Azteca Mexican Restaurant
06.2014 - 01.2015
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Host
California Pizza Kitchen
02.2013 - 06.2014
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High school diploma -
Tahoma Senior High School
06.2014
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Safe Food Handling
Menu Memorization
High-volume dining
Service prioritization
Suggestive Selling
Guest Relations Management
Certification
Food handlers permit and MAST permit
Timeline
Server
Applebee's Grill & Bar
09.2023 - Current
Manager
Shari’s Cafe
05.2022 - 09.2023
Lead Detailer
Mobile Detailing
01.2016 - 01.2017
Store Receiver
Safeway
01.2015 - 01.2016
Server
Azteca Mexican Restaurant
06.2014 - 01.2015
Host
California Pizza Kitchen
02.2013 - 06.2014
High school diploma -
Tahoma Senior High School
Food handlers permit and MAST permit
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