Brenda Rojas
Houston
Summary
Resourceful and adaptable individual with a versatile background in customer service. Skilled in active learning and managing multiple tasks, ready to support operations and enhance guest engagement.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Pappasito's Cantina
Sugar Land, TX
02.2025 - Current
- Greeted and seated guests promptly to enhance customer experience.
- Managed reservation system to optimize table turnover and reduce wait times.
- Collaborated with servers and kitchen staff to ensure seamless service flow.
- Assisted in training new host staff on best practices for guest interaction.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Clinical Medical Assistant Extern
Texas Pain Care
Missouri City, TX
06.2025 - 07.2025
- Assisted healthcare providers with patient examinations and procedures to ensure quality care delivery.
- Managed patient intake processes, including gathering medical histories and documenting vital signs accurately.
- Maintained cleanliness and organization of examination rooms, adhering to infection control protocols.
- Collaborated with medical staff to schedule appointments, follow-ups, and diagnostic tests efficiently.
- Collected and documented patient medical information such as blood pressure and weight.
Court Clerk
Justice Of The Peace Court
Houston, TX
06.2023 - 01.2024
- Processed court documents, ensuring accurate filing and compliance with legal standards.
- Managed scheduling of court hearings, coordinating with judges and attorneys to optimize efficiency.
- Prepared case files and maintained comprehensive records for timely access and review by judicial staff.
- Assisted in the administration of courtroom proceedings, providing necessary support to judges during hearings.
- Provided assistance to attorneys and court personnel in courtroom
Car Wash Employee
Mister Car Wash
Houston, TX
03.2023 - 06.2023
- Maintained cleanliness of work areas and equipment, adhering to safety protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained positive relationships with returning customers through friendly interactions while efficiently processing transactions at the cashier station.
- Exceeded sales targets by effectively promoting monthly specials, memberships, or discounts to potential customers.
- Operated various car wash equipment to ensure efficient vehicle cleaning.
Restaurant Hostess
Cuchara Restaurant
Houston, TX
01.2022 - 03.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Coordinated special events, including birthday celebrations and group reservations, enhancing guest engagement.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Nationally Registered Certified Medical Assistant - Medical Assistant
The College of Health Care Professions
TX11.2025
Esthetician Program -
Houston Training School
Houston, TX09.2024
High School Diploma -
Hastings High School
Houston, TX06.2023
Skills
- Customer service
- Strong multitasking
- Active learning
- Cash handling
- Guest relations
- Sales and marketing
- Assertiveness
- Judgment and decision making
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Medical Assistant Extern
Texas Pain Care
06.2025 - 07.2025
Restaurant Hostess
Pappasito's Cantina
02.2025 - Current
Court Clerk
Justice Of The Peace Court
06.2023 - 01.2024
Car Wash Employee
Mister Car Wash
03.2023 - 06.2023
Restaurant Hostess
Cuchara Restaurant
01.2022 - 03.2022
Nationally Registered Certified Medical Assistant - Medical Assistant
The College of Health Care Professions
Esthetician Program -
Houston Training School
High School Diploma -
Hastings High School