Brenda Royston
Richmond Heights,MO
Summary
I am a seasoned customer service representative, with exceptional people skills. I have a true affinity with most people and an earnest personality that reflects the same. I am ready to bring my over 30 years of experience in building and strenthening a rapport with my company and the people I service.
Overview
23
23
years of professional experience
Work History
Sales Consultant
Frontier Communications
Weldon Spring, MO
04.2016 - 09.2017
- Provided pricing information to customers regarding specific products.
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.
Sales Consultant
Verizon Communications
Weldon Spring, MO
09.2007 - 04.2016
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.
- Provided pricing information to customers regarding specific products.
Store Clerk
Schnucks Supermarkets
Saint Louis, MO
08.1994 - 05.2005
- Operated a cash register for cash, check and credit card transactions with 100]% accuracy.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Verified that all customers received receipts for their purchases.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Education
GED -
University of Missouri - St Louis
St Louis, MOProficiency Certificate - Alcohol & Drug Abuse
Florissant Valley Community College
Saint Louis, MO2002
Skills
- Product and service knowledge
- Client development
- Customer service
- Customer rapport
- Oral and written communication
Excellent people skills
Excellent communicator
Accomplishments
While at Verizon, I received several quaterly perfect attendance awards and in August 2012, I won a trip to Minnesota, due to my sales and attendance. I had 90 seconds to run through a warehouse of great merchandise. Whatever landed in my cart was mine. BEST TRIP EVER!!!
Timeline
Sales Consultant
Frontier Communications
04.2016 - 09.2017
Sales Consultant
Verizon Communications
09.2007 - 04.2016
Store Clerk
Schnucks Supermarkets
08.1994 - 05.2005
GED -
University of Missouri - St Louis
Proficiency Certificate - Alcohol & Drug Abuse
Florissant Valley Community College