Seasoned Eligibility Worker II and Typist Clerk with a proven track record at Los Angeles County, enhancing data integrity and streamlining benefits processing. Expert in applicant interviews and maintaining confidentiality, I excel in multitasking and problem-solving, significantly improving program efficiency. Demonstrated mastery in written communication and meticulous attention to detail, driving optimal outcomes in public assistance programs.
Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data and assist applicants in completing the necessary documents for the initiation, continuation, or modification of benefits. Explains provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs. Review and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKs, General Relief Cal Fresh, Medical or other public assistance programs. Organizes, monitors and prioritize assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations. Search various income and eligibility related computers databases to ascertain whether the applicants or participants of the program are receiving income from other sources of public assistance aids or programs, and to verify eligibility status.
My essential job fuctions, as a Acting Senior Typist Clerk was to supervised seven Intermediate Typist Clerks in the CWS/CMS, PPU and AB-12 Unit Schedule meetings Prepare staff's monthly schedule Check assignment submitted to manager or director for accuracy, signatures, and attachments Process confidential files Monitor assignments, gather data and provide reports Participate in committees Attend meeting and take minutes Provide any assistance to DCFS Custodial manager for (CWS/CMS) for all probation employees Conducted reviews and research of files for necessary data related to DCFS for processing Monitor AB-12 unit, for completion of documentation Compiles and corrected data for the enhancement of the AB-12 data base Provided monthly reports Back to the payment resolution desk and provided support to the Financial Evaluator Support to DCFS staff Process SOC-161 for payments for Probation minor's to DCFS Timekeeper Process all documents for Relative Non Relative Placement Process out of state Medical bills and payments for Probation minor's who are placed out of state