Detail-oriented bankruptcy specialist with proven skills in claims review and legal research. Committed to delivering accurate documentation and effective problem-solving to enhance customer service and operational efficiency.
Overview
15
15
years of professional experience
Work History
Bankruptcy Specialist
Prestige Financial Services
SALT LAKE CITY
08.2017 - Current
Performed document management tasks such as organizing files, scanning documents into electronic systems, and maintaining physical file archives.
Researched recent court decisions related to bankruptcies to stay updated on changes that may impact ongoing cases or future filings.
Reviewed creditor claims for accuracy and validity during proof of claim process.
Customer Service Representative
Prestige Financial Services
SALT LAKE CITY
08.2017 - Current
Resolved customer inquiries through effective communication and problem-solving techniques.
Assisted in training new staff on customer service protocols and systems.
Managed high-volume call queues while maintaining quality service standards.
Implemented process improvements that enhanced response times for customer issues.
Funder
Prestige Financial Services
Salt Lake City, UT
06.2011 - Current
Managed funding proposals, ensuring alignment with organizational goals and compliance with regulations.
Evaluated financial documents to assess risk and viability of funding requests.
Developed strategic partnerships with stakeholders to enhance funding opportunities and resource allocation.
Led initiatives to streamline funding processes, improving turnaround time for applications.