Brenda Scott
Battle Ground,WA
Summary
I have 20+ years in Customer Service, including hospitality,
Offering strong interpersonal skills and passion for delivering outstanding guest service, eager to learn and grow in hospitality environment. Brings ability to quickly pick up reservation systems and hospitality protocols. Ready to use and develop communication and problem-solving skills in Desired Position role.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Battle Ground, WA
11.2005 - Current
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
Cashier
Triple Kwik
Vancouver, WA
10.2001 - 11.2005
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed strong customer service skills by providing efficient and accurate service.
- Counted and balanced cash drawer at the beginning and end of each shift.
Kitchen Helper
Kamlu Retirement
1000 NE 82nd Ave
03.1999 - 05.2000
- Prepared and organized food items for meal service in accordance with dietary guidelines.
- Assisted kitchen staff in maintaining cleanliness and sanitation standards throughout the kitchen area.
- Dishwasher
Sandwich Maker
Arbys
Mill Plain
02.1997 - 06.1999
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Operated kitchen equipment efficiently, including grills, slicers, and fryers.
- Collaborated with team members to enhance workflow during peak service hours.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Greeted guests, promoted specials, and took orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Provided outstanding customer service.
Education
High School Diploma -
Fort Vancouver High School
Vancouver, WA06.1985
Skills
- Problem-solving skills
- customer service
- Hospitality
- Cash handling
Certification
Pharmacy Technician Certification and License
Timeline
Pharmacy Technician
Walmart
11.2005 - Current
Cashier
Triple Kwik
10.2001 - 11.2005
Kitchen Helper
Kamlu Retirement
03.1999 - 05.2000
Sandwich Maker
Arbys
02.1997 - 06.1999
High School Diploma -
Fort Vancouver High School