Brenda Sparkman
Las Vegas,NV
Summary
Experienced with crowd management, customer service, and maintaining orderly environments. Utilizes effective communication and conflict resolution skills to ensure pleasant experience for all patrons.
Knowledge of theatre operations and public safety protocols. Skilled in ticketing, and maintaining welcoming environment. Reliable and results-driven, consistently enhancing audience experience.
Overview
46
46
years of professional experience
Work History
Theatre Usher
WeServe Inc
12.2025 - Current
- Assisted patrons in locating seats and navigating theatre facilities.
- Monitored audience behavior to ensure compliance with safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Scanned and reviewed tickets for authenticity and applicability.
Allegiant Stadium Representative
AEG Management
11.2025 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Facilitated customer interactions to ensure positive experiences at events.
- Addressed and resolved guest inquiries, enhancing overall satisfaction levels.
- Collaborated with team members to execute large-scale events efficiently and effectively.
- Enhanced company reputation by providing exceptional customer service and support.
SPC Specialist, Pre-Delivery Final Inspector
Ford Motor Company
08.1992 - 03.2024
- Received, reviewed, reported and resolved warranty concerns from Ford dealerships
- Work closely with resident engineers in investigating concerns and establishing corrective measures
- Monitor work group issues and provide proper support
- Charted, logged and presented warranty data to local and regional management
- Communicated with various suppliers/vendors on design and function
- Performed trials, and specific measurement. Watched and reacted to fluctuations and trends
- Acknowledged and addressed the concerns of customers and assembly operators
- Pre-delivery Final inspector of new vehicles leaving the assembly plant
- Preformed Water Test, Invoice verification, Squeak and Rattle Roadability
- Government Regulations Guidelines DELTA
- Roll Tester, Track Test Drive, Driver – vehicle relocation
- Assembler, Team Leader, Trainer, Action Committee
- Certified Six Sigma Green Belt
Fleet Administrator
Honeywell Inc.
03.1980 - 03.1992
- Ensured timely and accurate processing of fleet transactions including new vehicle orders, disposals, transfers and maintenance.
- Computer Operator – Phototypesetting Department
- Secretary- Avionics TITE Writers.
Education
Interior Design -
Art Institute of Minnesota
Real Estate I, II, III -
Century College of St. Paul, MN
BS Business and Marketing -
Brown College, MN
AA Business -
Minneapolis Community College
Skills
- Customer relations
- Guest services
- Reliability
- Team Leadership and Collaboration
- Adaptability and Flexibility
- Business Ethics and Professional Appearance
- Ticket scanning and verification
- Safety awareness
Affiliations
- UAW
- American Society of Interior Designers ASID
- Women Council of Realtors
Timeline
Theatre Usher
WeServe Inc
12.2025 - Current
Allegiant Stadium Representative
AEG Management
11.2025 - Current
SPC Specialist, Pre-Delivery Final Inspector
Ford Motor Company
08.1992 - 03.2024
Fleet Administrator
Honeywell Inc.
03.1980 - 03.1992
Real Estate I, II, III -
Century College of St. Paul, MN
BS Business and Marketing -
Brown College, MN
AA Business -
Minneapolis Community College
Interior Design -
Art Institute of Minnesota