Brenda Taylor
COLUMBUS,OH
Summary
Dynamic and results-driven professional with a proven track record at Wright Patterson Air Force Base, excelling in HR operations and compliance. Adept at enhancing team collaboration and streamlining processes, I bring exceptional customer service and problem-solving skills to drive organizational success and improve employee engagement.
Overview
47
47
years of professional experience
Work History
Sales Associate
Zettler Hardware
Columbus, OH
09.2023 - Current
- Assisted customers in selecting hardware products, ensuring a positive shopping experience.
- Organized inventory to boost product visibility.
- Executed cash handling tasks efficiently, maintaining transaction accuracy.
- Partnered with colleagues to reach sales objectives and boost store productivity.
Personnel Specialist
Wright Patterson Air Force Base
Dayton, OH
04.1979 - 07.2015
- Conducted onboarding processes for new personnel, ensuring compliance with Air Force regulations.
- Supported recruitment efforts by screening applications and coordinating interviews with hiring managers.
- Assisted in maintaining employee records, ensuring accuracy and confidentiality of sensitive information.
- Facilitated training sessions on HR policies and procedures, enhancing staff understanding and adherence.
- Maintained up-to-date knowledge of employment laws, ensuring company-wide compliance with applicable regulations affecting HR operations.
- Led process improvement projects aimed at optimizing workflow in personnel management systems.
- Collaborated with cross-functional teams to streamline HR operations and improve service delivery efficiency.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Streamlined personnel record-keeping processes, resulting in improved efficiency and data accuracy.
- Managed internal communications related to HR matters, keeping employees informed of policy updates and organizational changes.
- Coordinated with department managers to identify staffing needs and develop targeted recruitment strategies.
- Championed continuous improvement efforts within the HR department by evaluating existing processes, identifying areas for optimization, and implementing change as needed.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with writing job postings and job descriptions for boards.
- Created and delivered HR training sessions to staff, managers and executives.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Education
High School Diploma -
Carroll High School
Dayton, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Problem-solving
- Exceptional customer service
- Goal oriented
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Conflict resolution
- Sales expertise
- Cash handling accuracy
- Client service
- Customer needs assessment
- Meeting deadlines
- Professional demeanor
- Guest relations
- Payment processing
- Policy and procedure adherence
- Merchandise display
- Display setup
Timeline
Sales Associate
Zettler Hardware
09.2023 - Current
Personnel Specialist
Wright Patterson Air Force Base
04.1979 - 07.2015
High School Diploma -
Carroll High School