Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brenda Velasco

Tulare,CA

Summary

Leadership

Ability to inspire, guide, and motivate employees to work towards achieving my organization's goals while promoting a positive and inclusive work environment.

Bilingual Communications

Effectively convey and receive written and verbal information, ideas, and feedback to and from employees, management, and other stakeholders.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

First Step Nutrition
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, and locate items based on there account.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Assistant Manager/ Waitress

El Nuevo Mexicali
04.2017 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Assistant Manager

C4 Ranches & Ag Services
03.2018 - 06.2022
  • Participated in continuous improvement initiatives aimed at streamlining departmental operations for increased efficiency.
  • Supported company growth by scaling up payroll operations efficiently during periods of staff expansion.
  • Contributed to a positive workplace culture through active participation in company events and initiatives.
  • Aided in the successful implementation of a new payroll software system, increasing overall efficiency within the department.
  • Enhanced communication between departments with regular meetings to discuss process improvements and issue resolution.
  • Assisted with year-end processing, including W2 preparation and distribution to employees in a timely manner.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed new hire paperwork and documents.
  • Maintained confidentiality of employee records and payroll information.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.

Education

No Degree - Medical Assistant

Tulare Adult School
Tulare, CA
06-2025

High School Diploma -

Mission Oak
Tulare, CA
05-2015

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Leadership
  • Bilingual Communications
  • Project Management
  • Emotional Intelligence
  • Problem-solving

Certification

  • Food Handler Certification (FHC) - State or County Health Departments.
  • Bilingual Instructional Aide Native Language Proficiency

Languages

Spanish
Native or Bilingual

Timeline

Cashier

First Step Nutrition
05.2023 - Current

Assistant Manager

C4 Ranches & Ag Services
03.2018 - 06.2022

Assistant Manager/ Waitress

El Nuevo Mexicali
04.2017 - 03.2023

No Degree - Medical Assistant

Tulare Adult School

High School Diploma -

Mission Oak

Similar Profiles

CREATE PROFILE
Brenda Velasco