Brendan Frerichs
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Owner/Operator
BF CNC
10.2018 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
Grain Elevator Operator
Farmer COOP
05.2020 - 07.2020
- Troubleshot equipment, solved problems and enhanced production process to meet production goals.
- Followed policies, procedures, continuous quality improvement objectives and safety and environmental practices to promote workplace efficiency.
- Set up and operated machinery for binding and related finish operations to meet quantity and quality standards.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Voluntary Worker
Habitat For Humanity
04.2019 - 04.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Helped doing finish construction work on housing.
Education
Associate of Applied Science - Computer Assisted Drafting
Hutchinson Community College
Hutchinson, KS12.2022
Technological Certificates - Computer Numerically Controlled (CNC) Machinist Technology
WSU Tech
Wichita, KS12.2020
High School Diploma -
Garden Plain High School
Garden Plain, KS05.2020
Skills
- Business Development
- Sales Closing
- Client Account Management
- Customer Retention
- Customer Service
- Network Development
- Client Service
- Sales Consultation
- Closing Talents
- Customer Relations
- Negotiation Tactics
- Strategy Development
- Complex Problem-Solving
Timeline
Grain Elevator Operator
Farmer COOP
05.2020 - 07.2020
Voluntary Worker
Habitat For Humanity
04.2019 - 04.2019
Owner/Operator
BF CNC
10.2018 - Current
Associate of Applied Science - Computer Assisted Drafting
Hutchinson Community College
Technological Certificates - Computer Numerically Controlled (CNC) Machinist Technology
WSU Tech
High School Diploma -
Garden Plain High School
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