Brendan Gatton
Bowling Green,VA
Summary
Dynamic customer service professional with a proven track record at Wawa, excelling in problem resolution and team collaboration. Recognized for enhancing guest satisfaction through effective communication and product knowledge. Skilled in cash management and inventory control, consistently ensuring operational efficiency and a positive shopping experience.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Wawa
Ashland, VA
04.2024 - 07.2025
- Provided exceptional customer service, ensuring a positive experience for each guest.
- Assisted in maintaining store cleanliness and organization to enhance operational efficiency.
- Handled customer inquiries and resolved issues promptly, demonstrating effective problem-solving skills.
- Operated cash register accurately, processing transactions and managing cash flow efficiently.
Laborer
MC Dean
Ruther Glen, VA
03.2023 - 07.2023
- Operated hand and power tools to complete construction tasks efficiently.
- Assisted in maintaining job site safety protocols and cleanliness standards.
- Collaborated with team members to ensure timely project completion.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Implemented efficient cleaning schedules to optimize workflow and productivity.
Cashier/Produce Associate
Food Lion
Bowling Green, VA
06.2019 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with inquiries and produce selections to enhance satisfaction.
- Collaborated with team members to ensure smooth operations during peak hours.
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Education
High School Diploma -
Caroline High School
Milford, VA05.2019
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Product knowledge
- Complex Problem-solving
- Guest services
Timeline
Customer Service Associate
Wawa
04.2024 - 07.2025
Laborer
MC Dean
03.2023 - 07.2023
Cashier/Produce Associate
Food Lion
06.2019 - 02.2023
High School Diploma -
Caroline High School