Brendan Hewett

• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
• Streamlined communication with clients for improved service experiences and increased loyalty.
• Mainly operated cash register, filled in as a warehouse associate during the late summer of 2023 due to lack of employment at the time.
• Experience flat-stacking product, loading pallets onto carts, helping customers load product into their vehicles, etc.
• Friendly and professional service, helping direct customers to acquire product they desire/call over an associate that may be able to assist.

• Painted surfaces using brushes, spray guns, and paint rollers.
• Corrected surface imperfections by filling cracks, holes and joints.
• Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
• Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
• Experience with ladders, painting tools, protective gear, utilities, flat-rate pay (meaning you must be fast and efficient in order to get paid well), etc.
• Conquered fear of heights when dealing with 20ft+ high walls needing to be painted.

• Helpful member of local community, assisted in projects to better the environment (Such as cleaning up trash, donating backpacks to the homeless, maintaining birthday parties/assisting in birthday parties for children, creative letters to elderly, assisting the elderly, etc.)
• Member of NHS/NJHS (National Honors Society/National Junior Honors Society)
• Upheld grades in order to maintain "Honors" to "High-Honors" status in BHS and in order to participate in NHS/NJHS
• Spearheaded a community service project where we decorated the local town common for the summer season
• Assisted local church community events (Easter, Christmas, etc.)

• Educated customers about billing, payment processing and support policies and procedures at check out.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Investigated and resolved accounting, service and delivery concerns between desk stations.
• Delivered prompt service to prioritize customer needs.
• Completed store tasks to uphold Walgreens' standard for a work environment
• Swiftly dealt with any work malfunctions/mishaps behind the scenes.

• Assisted with purchases, locating items and signing up for rewards programs.
• Operated cash register, collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Received payments for products and issued receipts.
• Scanned customer purchases and supported transactions to streamline sales process.
• Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Learned roles of other departments to provide coverage and keep store operational.
• Inspected items for damage and obtained replacements for customers.

• Currently in Junior year of MassArt, ends in May of 2025 and will begin my Senior year in September of 2025.
• Sold digital artwork/media online via commissions (contact piggyblockface@gmail.com for business inquires)
• Created various projects during my time in school, including a music video, music, animations, a human-sized mural, a cutout "zine" that can be commercialized, comic books, etc.

GPA: 3.7

Relevant Coursework: Art 1-4, Sculpture and Ceramics, Trigonometry, Statistics, Pre-AP Physics, 3D Animation, Anatomy, Pre-Calculus, American Literature, etc.

• Honoree of NJHS/NHS
• Honor/High Honor Roll (2018-2022)
• Bellingham Women of Today Scholarship (500$)
• John and Abigail Adams Scholarship (Covered tuition for my college Massachusetts College of Art and Design)