Brendan Roach
Miami,FL
Summary
Result-driven professional prepared for high-level account management. Known for securing and managing key national accounts while driving continuous growth. Valued for collaborative approach and adaptability in dynamic environments. Skilled in strategic planning, relationship building, and problem-solving.
Overview
9
9
years of professional experience
Work History
National Account Manager
Lennox National Account Services
Fort Lauderdale, FL
04.2025 - 03.2026
- Cultivated and maintained strong partnerships with national commercial accounts, resulting in a 200% increase in existing business through effective internal coordination and relationship management.
- Led collaboration with internal departments to optimize processes and enhance efficiency.
- Engaged with lapsed accounts, successfully converting them back to active status and contributing to revenue increase.
Account Coordinator
Lennox National Account Services
Fort Lauderdale, FL
01.2025 - 03.2025
- Coordinated account management activities, ensuring timely communication with clients and internal teams by reviewing 300+ service calls per day.
- Developed and maintained accurate records using CRM systems to track client interactions and service requests.
- Supported project execution by preparing reports and documentation for client meetings and presentations.
Sales Representative
Green Light Distribution
Dania Beach, FL
04.2024 - 09.2024
- Developed and maintained strong connections with potential clients through effective cold calling, contributing to significant customer base growth.
- Created and facilitated training sessions to enhance understanding of product features, benefits, and market positioning.
- Cultivated relationships with 30+ customer accounts, prioritizing satisfaction to drive repeat business opportunities.
Junior Sales Representative
Green Light Distribution
Dania Beach, FL
10.2023 - 03.2024
- Cultivated client relationships through personalized communication and consistent follow-ups across 50+ account store fronts.
- Identified customer needs and provided tailored product solutions, enhancing customer satisfaction.
- Assisted in the execution of promotional campaigns, increasing brand visibility in target markets.
Promotions Coordinator
Seminole Hard Rock Hotel & Casino - Hollywood, FL
Hollywood, FL
09.2022 - 08.2023
- Streamlined organization of monthly promotional calendars, effectively coordinating events and managing inventory resources valued at over $500,000.
- Oversaw day-of event logistics for a team of five or more promotional staff, ensuring seamless execution of over thirty events monthly.
- Facilitated cross-departmental collaboration to enhance equipment placement for promotional events.
- Conducted interviews for over 50 candidates applying for brand ambassador positions.
Sales and Marketing Intern
E11EVEN Vodka
Miami Beach, FL
09.2021 - 04.2022
- Conducted market research to identify trends and consumer preferences for product development.
- Assisted in the creation of promotional materials to enhance brand visibility and engagement.
- Supported social media campaigns, increasing audience interaction and brand awareness by reaching out to 100+ social media influencers.
Claims Coordinator
GRR Independent Claims Adjuster
Hollywood, FL
06.2017 - 07.2019
- Streamlined claim processing workflows to enhance efficiency and accuracy in claims resolution.
- Reviewed and assessed client documentation and data to confirm the legitimacy of submitted claims.
- Collaborated with adjusters and clients to gather necessary information for 1000+ claim assessments.
Education
Bachelor of Science - Marketing
University of Miami
Miami, FL05-2021
Skills
- Goal oriented
- Client relationship management
- Business growth and retention
- Data-driven decision making
- Contract negotiations
- Sales presentations
Timeline
National Account Manager
Lennox National Account Services
04.2025 - 03.2026
Account Coordinator
Lennox National Account Services
01.2025 - 03.2025
Sales Representative
Green Light Distribution
04.2024 - 09.2024
Junior Sales Representative
Green Light Distribution
10.2023 - 03.2024
Promotions Coordinator
Seminole Hard Rock Hotel & Casino - Hollywood, FL
09.2022 - 08.2023
Sales and Marketing Intern
E11EVEN Vodka
09.2021 - 04.2022
Claims Coordinator
GRR Independent Claims Adjuster
06.2017 - 07.2019
Bachelor of Science - Marketing
University of Miami