Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brendan Townsend

Jacksonville,Jacksonville

Summary

Dedicated Patient Care Associate at UF Health Jacksonville, skilled in direct patient care and vital signs monitoring. Proven ability to build relationships and ensure HIPAA compliance while optimizing patient safety and comfort. Recognized for effectively communicating critical patient information, enhancing treatment planning, and providing emotional support to patients and families.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Associate

UF Health Jacksonville
10.2023 - Current
  • Records blood pressure, heart rate, and respirations as directed by medical or nursing staff.
  • Maintains clean, safe, and well-organized patient environments.
  • Records, tracks, and communicated important patient information to healthcare staff to help optimize treatment planning, care, and safety.
  • Collaborates with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care that is within scope.
  • Recognizes and reports abnormalities or changes in patients' health status to the providing nurse or charge nurse when needed.
  • Upholds infection control and prevention policies across different patient-facing areas.
  • Helps patients with self-feeding and assisted feeding, based on individual needs.
  • Assists and initiates safe patient transfers and ambulation.

Clerical Associate

UF Health Jacksonville
04.2022 - 10.2023
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information, and directed calls in compliance with HIPAA regulations.
  • Prepared admissions charts and scanned records.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.Placed new supply orders, managed inventory and restocked clerical spaces.
  • Arranged discharges and patient transportations.
  • Assisted in wayfinding for patients, staff, and visitors.

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
05.2019

Skills

  • Behavior redirection and management
  • Relationship building
  • HIPAA compliance
  • Direct patient care
  • Patient education
  • Vital signs monitoring

Certification

  • CNA - Certified Nursing Assistant
  • Certified Epilepsy Monitoring Technician


Timeline

Patient Care Associate

UF Health Jacksonville
10.2023 - Current

Clerical Associate

UF Health Jacksonville
04.2022 - 10.2023

High School Diploma -

Atlantic Coast High School

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