Professional Summary
Overview
Work History
Education
Skills
Timeline

Brenda R. Rubin

Dollar Tree Stores
Colonia,NJ
13
years of professional experience

Dedicated Sales Associate with a proven track record in enhancing customer satisfaction through exceptional service and product knowledge. Committed to improving store performance and fostering customer loyalty.

Work History

Sales Associate

4 Years 8 Months
Dollar Tree Stores | 12.2021 - 08.2026
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Demonstrated product knowledge effectively, aiding customers in making informed purchasing decisions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained cleanliness and organization of sales floor, ensuring optimal product visibility.

Sales Associate

6 Years 2 Months
Sears | 02.2014 - 04.2020

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  • Collaborated with team members to achieve daily store goals and improve customer service.
  • Trained new associates on store policies and procedures, fostering a collaborative work environment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Bachelor of Arts - English Literature

Bradford College | Haverhill, MA | 06-1998

Skills

Customer service
Analytical skills
Teamwork and collaboration
Stock control
Time management
Adaptability to change

Timeline

Sales Associate

Dollar Tree Stores
12.2021 - 08.2026Read More

Sales Associate

Sears
02.2014 - 04.2020Read More

Bradford College

Bachelor of Arts from English Literature
Read More
Brenda R. Rubin