Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Samanga Shoko

Lewisville,TX

Summary

I am very confident about delivering my guest concerns and make sure the guest leaves the spa with good experience and I love recommending home care solutions for the guests to continue to take care of themselves.

I am open learning new skills to better myself and the company .

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Receptionist

MSC Cruises
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.

Massage Therapist

MSC Cruises
02.2022 - 05.2024
  • Administered Swedish, deep tissue and sports massage techniques.
  • Researched new massage techniques and treatments.
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Nail Technician,Pedicures

Carnival Cruises
06.2017 - 12.2021
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.

Education

Diploma - Massage ,Pedicures And Manicures

Helia D International
South Africa
05.2017

Skills

    Telephone Skills

Certification

Massage Therapy

Nail Technician

Manicure

Pedicure

Timeline

Massage Therapist

MSC Cruises
02.2022 - 05.2024

Nail Technician,Pedicures

Carnival Cruises
06.2017 - 12.2021

Receptionist

MSC Cruises

Diploma - Massage ,Pedicures And Manicures

Helia D International

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Brenda Samanga Shoko