Brenden Castro
Martinsville,VA
Summary
Dynamic cashier with proven expertise in customer service and cash handling, honed at Hardees Fast Food and Jersey Mike's Subs. Excelled in POS systems and loyalty program promotion, significantly enhancing customer satisfaction. Demonstrated exceptional product knowledge and a knack for encouraging additional purchases, contributing to store revenue growth. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Hardees Fast Food
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Jersey Mike's Subs
09.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts - Electrical Engineering
Patrick Henry Community College
Martinsville, VA03.2025
High School Diploma -
Bassett High School
Bassett, VA05.2024
Skills
- Cash Handling
- Product Recommendations
- Returns processing
- Product restocking
- Customer Service
- Drawer balancing
- POS Systems
- Money Handling
- Product Knowledge
- Loyalty Program Promotion
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Hardees Fast Food
08.2023 - Current
Cashier
Jersey Mike's Subs
09.2022 - 05.2023
Associate of Arts - Electrical Engineering
Patrick Henry Community College
High School Diploma -
Bassett High School
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