Summary
Overview
Work History
Education
Skills
Timeline
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Brenden Mahoney

Cullowhee,NC

Summary

Cybersecurity graduate with hands-on IT internship experience in ServiceNow, automation, and SQL. Proficient in Linux and Python, with a strong ability to troubleshoot complex issues. Aiming for an entry-level IT or cybersecurity position that emphasizes problem-solving and process enhancement.

Overview

4
4
years of professional experience

Work History

Tools Department Supervisor

Lowe's
Sylva, North Carolina
12.2025 - Current
  • Supervised daily operations and maintained store standards for customer service.
  • Coordinated inventory management to ensure stock availability and organization.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Lawn and Garden Associate

Lowe's
Sylva, North Carolina
08.2025 - 12.2025
  • Provided exceptional customer service while ensuring smooth department operations.
  • Operated equipment safely to enhance stocking and organization efficiency.

Electronics & Consumables Associate

Walmart
Whitehall, MI
08.2021 - 07.2025
  • Provided technology-related support to customers, resolving inquiries and troubleshooting issues.
  • Maintained inventory levels to ensure smooth departmental operations.
  • Stocked shelves with consumables, ensuring proper organization and visibility.

IT Intern

Howmet Aerospace
Whitehall, MI
05.2024 - 08.2024
  • Resolved user issues and managed tickets through ServiceNow, enhancing IT operations efficiency.
  • Automated SQL program to optimize file organization, resulting in improved workflow efficiency.
  • Regularly communicated with stakeholders to deliver effective solutions and gather feedback.
  • Presented project outcomes to leadership, influencing strategic decisions for future IT initiatives.

Stocking Associate

Scotts Miracle-Gro
Muskegon, Michigan
03.2023 - 02.2024
  • Stocked seasonal displays at multiple retail locations across Muskegon County.
  • Independently managed schedule to ensure timely distribution deadlines.

Education

Bachelor of Science - Cybersecurity

Bellevue University
Bellevue, Nebraska, NE
03-2026

Associate of Science - General Education

Muskegon Community College
Muskegon, MI
04-2023

Skills

  • IT Support
  • Project coordination
  • Leadership
  • Customer Service
  • Desktop PC Building
  • Linux
  • Python
  • Microsoft 365
  • SQL Coding
  • ServiceNow

Timeline

Tools Department Supervisor

Lowe's
12.2025 - Current

Lawn and Garden Associate

Lowe's
08.2025 - 12.2025

IT Intern

Howmet Aerospace
05.2024 - 08.2024

Stocking Associate

Scotts Miracle-Gro
03.2023 - 02.2024

Electronics & Consumables Associate

Walmart
08.2021 - 07.2025

Bachelor of Science - Cybersecurity

Bellevue University

Associate of Science - General Education

Muskegon Community College
Brenden Mahoney