Brenna Abercrombie
CINCINNATI,OH
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
5
5
years of professional experience
Work History
Operations Manager
Deco Marche
Walton, KY
08.2024 - Current
- Managed daily operations, enhancing workflow and efficiency.
- Coordinated inventory management, maintaining optimal stock levels to support operations.
- Implemented process improvements to enhance operational performance.
- Monitored staffing levels, ensuring appropriate coverage to meet operational needs.
- Coordinated with leads/ supervisors ensuring all employees are properly trained and operating safely.
- Communicate with sales representatives ensuring product conditions and customer satisfaction.
- Ordered supplies for daily operations to maintain workflow.
- Set daily goals for the teams, assisting with maintaining and reaching those goals on a day to day basis.
Quality Supervisor
UMA Home Decor
Erlanger, Kentucky
08.2022 - 08.2024
- Supervised quality control processes for home decor products.
- Trained team members on quality standards and inspection techniques.
- Collaborated with production teams to resolve quality issues promptly.
- Conducted regular audits of manufacturing processes and materials.
- Maintained accurate records of inspections and quality assessments.
- Reviewed test results, inspected finished products, and monitored production operations for compliance with specifications.
- Documented inspection results, maintained records, and reported on data trends.
- Performed root cause analysis of non-conforming products and identified corrective actions.
- Conducted weekly meetings to help consistency in teamwork.
Packaging Analysts
UMA Home Decor
Erlanger, KY
08.2022 - 06.2023
- Finding new ways to package fragile items to pass drop tests.
- Drop testing new and improved packaging from vendors
- Changing dimensions of items and their packaging codes
- Communicate with vendors when packaging fails
- Updating portals of drop test results and findings
Warehouse Lead
UMA Home Decor
Erlanger, KY
08.2021 - 06.2022
- Kept all with all incoming e-commerce orders and made sure they ship same day
- Consistent monitoring of pack lines and pickers to ensure all packages are picked and packaged correctly
- Cross trained employees to work more efficiently
- Helped receive inbound products systematically and correctly.
- Supported inventory to ensure all inventory was correct
- Helped preform inventory auditing
- Kept a roster of the day to day employees and job role for the day
- Shut down the shift making sure the building was ready for next shift and sent/ communicated a proper hand off information.
Education
Pendleton County High School
Falmouth, KYSkills
- Inventory management
- Process improvement
- Quality control
- Workflow optimization
- Operational efficiency
- Staff training
- Team leadership
- Customer satisfaction
- Problem solving
- Time management
- Effective communication
- Conflict resolution
- Continuous improvement
Timeline
Operations Manager
Deco Marche
08.2024 - Current
Quality Supervisor
UMA Home Decor
08.2022 - 08.2024
Packaging Analysts
UMA Home Decor
08.2022 - 06.2023
Warehouse Lead
UMA Home Decor
08.2021 - 06.2022
Pendleton County High School