Brenna MURPHY
SEATAC,Washington
Summary
Dynamic and customer-focused professional with a strong background in sales and customer service. Proven ability to resolve complaints, enhance customer satisfaction, and provide exceptional service. Skilled in communication, problem-solving, and multitasking, with a keen understanding of the importance of client care.
Overview
2
2
years of professional experience
Work History
Sales Associate
Crystal Quarry
SEATAC, Washington
06.2023 - Current
- Resolved customer complaints promptly to maintain satisfaction.
- Assisted customers with product selection and inquiries.
- Assisted in editing and retouching images using Adobe Lightroom and Photoshop.
- Helped customers find specific products, answered questions, and offered product advice.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cashier
Shake Shack
Tacoma, Washington
10.2023 - 06.2024
- Handled cash, credit, and mobile payments while ensuring security protocols were followed.
- Collaborated with team members to ensure smooth service during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer transactions accurately and efficiently at a fast-paced restaurant.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
CHOICE Academy
Buena, WA06-2024
Some College (No Degree) -
Highline College
Seattle, WASkills
- Customer service
- Product knowledge
- Cash handling
- Image editing
- Inventory management
- Customer relationship management
- Team collaboration
- Effective communication
- Hospitality and accommodation
- Problem solving
- Attention to detail
Timeline
Cashier
Shake Shack
10.2023 - 06.2024
Sales Associate
Crystal Quarry
06.2023 - Current
High School Diploma -
CHOICE Academy
Some College (No Degree) -
Highline College
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