Brenna Ramsey
Charlotte,NC
Summary
Seasoned event management professional with experience planning, promoting, scheduling, and executing both small and large-scale events. Known for creativity, versatility, and collaboration while thriving in a fast-paced, highly cross-functional, and rapidly evolving environment. Adept at handling multiple projects at once, communicating with internal and external stakeholders, and implementing effective solutions.
Overview
5
5
years of professional experience
Work History
Hospitality Manager
Octagon
Charlotte, North Carolina
08.2025 - Current
- Execute strategic and operational planning for C-suite level hospitality programs, ensuring unique content delivery.
- Direct logistical planning for comprehensive hospitality packages, including tickets, décor, talent appearances, and accommodations.
- Manage onsite event operations, develop staffing plans, delivery schedules, and detailed itineraries.
- Oversee event development, coordinating scheduling logistics, health and safety protocols, and creative production insights.
- Lead daily account management and cross-functional coordination, serving as the primary liaison between internal teams, external agencies, and C-suite stakeholders.
- Facilitate guest management via online CRM tools, overseeing invitation creation and direct communications.
- Conduct research and procurement for contracting relevant third-party suppliers and vendors.
- Own end-to-end financial account management, including budget creation, real-time expenditure tracking, and final reconciliation to ensure total project transparency for clients.
- Develop pre-event and post-event reporting to evaluate performance and outcomes.
- Most recent events include: LinkedIn Talent Connect, NCAA Men's Elite Eight, PLAYERS Championship, and FIFA World Cup.
Special Event Operations Coordinator
Tepper Sports and Entertainment
Charlotte, NC
02.2023 - 07.2025
- Planned event logistics for assigned events to include staffing, room setup, cleaning, and other needs identified by each unique event.
- Created and updated floor plans for both private and live events. Coordinate pre-event site inspections, addressing any concerns or adjustments needed
prior to the day-of execution. - Served as event manager for assigned events, including concerts, college football games, private corporate events, partnerships, ticketing, and community relations events.
- Created event orders in the stadium's calendar software (Momentus Elite), and promptly communicated all needs and changes to internal staff.
- Ensured that venue readiness, including cleanliness, room setup, and crowd control measures, was in place.
- Determined proper staffing levels according to event requirements, general facility security, and safety.
- Communicated and enforced stadium facility rules, regulations, policies, and procedures for event space usage.
- Created weekly reports and dispersed event orders to internal departments.
- Conducted weekly event operations meetings, BEO meetings, vendor meetings, and other meetings as assigned.
- Established clear communication channels among team members, vendors, and clients throughout the entire planning process.
- Supported the Venue Programming team with calendar management.
- Acted as a liaison between the client and the facility, reassuring that all requirements were met, and that facility rules, regulations, and policies were adhered to.
- Provided support for other major stadium events, including Panthers and MLS games, as needed.
Event Manager
The River Room
Wilmington, NC
08.2022 - 02.2023
- Provided friendly and helpful customer service to current clients.
- Established and developed business relationships with local and out-of-town vendors.
- Represented the venue in a professional manner during all events.
- Managed and oversaw events, as well as assisted vendors as needed during setup.
- Troubleshot and efficiently solved any problems that arose during events.
- Upheld consistent contact with the owner on any and all updates pertaining to the venue and business.
- Ensured that client needs were met in a timely manner.
- Assisted with post-event breakdown procedures, and maintained the venue following all events.
Graduate Admissions Specialist
UNC Wilmington
Wilmington, NC
11.2020 - 02.2023
- Verified student information and overall application completeness.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Monitored student databases and updated spreadsheets.
- Advised in problem resolution concerning students, programs, academic department policies, and graduate school policy.
- Ensured accepted applicants were aware of the next steps to complete enrollment.
- Assisted the Dean of the Graduate School and committee with facilitating/planning annual conference for all NC universities.
- Increased overall graduate student enrollment by 23.5%.
Operations Coordinator
Live Nation
Wilmington, NC
03.2022 - 11.2022
- Handled operations and logistics of set-up prior to a scheduled concert or event.
- Assisted with general maintenance and upkeep of the venue and surrounding property pre, during, and post-concert or event.
- Served as the liaison between guests and the management team, and reported any noticeable issues to the guest services team as necessary.
- Assisted production and main office staff with the implementation of events.
- Responsible for the breakdown and cleanup of the venue following scheduled concerts and events.
- Ensured that all guests' needs were met, and maintained consistent communication with the operations team and vendors at all times.
Facilities & Event Management Assistant
UNC Wilmington
Wilmington, NC
12.2021 - 05.2022
- Oversaw event logistics, including parking, facility set up, meeting with officials, assisting with in-game operations, postgame breakdown and locker room management.
- Assisted UNCW Athletics Facilities & Event Management student staff with overseeing game day and event
operations. - Served as a contact for officials, visiting teams, and over 30 contracted security and event staff.
Education
Bachelor of Arts - Recreation, Sport Leadership & Tourism Management
University of North Carolina Wilmington
Wilmington05-2019
Skills
- Client relations
- Organizational skills
- Product management
- Communication
- Strategic planning
- Time management
- Attention to detail
- Experiential execution
Timeline
Hospitality Manager
Octagon
08.2025 - Current
Special Event Operations Coordinator
Tepper Sports and Entertainment
02.2023 - 07.2025
Event Manager
The River Room
08.2022 - 02.2023
Operations Coordinator
Live Nation
03.2022 - 11.2022
Facilities & Event Management Assistant
UNC Wilmington
12.2021 - 05.2022
Graduate Admissions Specialist
UNC Wilmington
11.2020 - 02.2023
Bachelor of Arts - Recreation, Sport Leadership & Tourism Management
University of North Carolina Wilmington