Brenna Seagren
Monticello,UT
Summary
Staffing professional with solid background in managing recruitment and staffing processes, ensuring seamless operations. Recognized for collaborative efforts and delivering consistent results in dynamic environments. Known for strong organizational abilities and adaptive problem-solving, making positive impact on team performance.
Overview
7
7
years of professional experience
Work History
Scheduling and Staffing Administrator
Lowe's Home Improvement
Maple Grove, MN
05.2025 - Current
- Managed onboarding procedures, enhancing new hire integration and retention.
- Wrote and published the store's schedules with at least 90% schedule effectiveness, and shifted resources for unforeseen gaps in coverage.
- Ensured compliance with employment laws and regulations through diligent recordkeeping and staying informed on current legislation updates.
- Collaborated with upper management to identify staffing needs and develop effective hiring plans.
- Collaborated with managers to identify and address employee relations issues.
Front End Department Supervisor
Lowe's Home Improvement
Maple Grove, MN
04.2024 - 05.2025
- Trained and mentored team members on best practices for customer engagement and product knowledge.
- Developed strong relationships with customers by understanding their needs, preferences, and shopping habits to enhance their overall experience at the store.
- Assisted in hiring new team members by participating in the interview process, providing input on candidate selection, and ensuring successful onboarding of new hires.
- Educated staff on strategies for handling difficult customers and challenging situations.
Head Cashier
Lowe's Home Improvement
Maple Grove, MN
09.2023 - 04.2024
- Supervised daily cash operations, ensuring accuracy in transactions and adherence to company policies.
- Trained and mentored new cashiers on register systems and customer service standards.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Customer Service Associate - Inside Garden
Lowe's Home Improvement
St. George, UT
07.2022 - 09.2023
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment of merchandise.
- Participated in annual inventory for the store.
- Provided feedback on product offerings based on customer interactions to inform merchandising decisions.
Sales Associate
The Puppy Store
St. George, UT
10.2021 - 07.2022
- Maintained product displays, ensuring cleanliness and organization of merchandise.
- Processed transactions accurately using point-of-sale systems.
- Provided information on pet care and product benefits to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve service quality.
Kennel Technician
The Puppy Store
Washington, UT
10.2021 - 02.2022
- Administered daily care routines for puppies, ensuring health and hygiene standards were met.
- Monitored animal behavior and reported health concerns to senior staff for timely intervention.
- Assisted in training programs for new kennel technicians, promoting best practices in animal care.
- Maintained cleanliness of kennel facilities, adhering to safety protocols and sanitation guidelines.
- Enhanced animal socialization, pairing compatible dogs for play sessions, which improved behavior and adoptability.
Workshop Instructor
Board and Brush
Elk River, MN
02.2021 - 09.2021
- Designed and facilitated engaging woodworking workshops for diverse groups.
- Collaborated with management to refine workshop curriculum based on participant feedback.
- Delivered clear and concise instructions during complex tasks, leading to increased proficiency among participants.
Bakery Wrapper
Cub Foods
Rogers, MN
07.2019 - 06.2020
- Wrapped baked goods efficiently, ensuring freshness and presentation for customers.
- Maintained cleanliness and organization of wrapping station to enhance workflow.
- Collaborated with team members to streamline packaging processes and reduce waste.
- Assisted in quality control by inspecting products before packaging for defects or inconsistencies.
- Safeguarded food safety standards through proper handwashing, sanitization procedures, and adherence to company policies on cross-contamination prevention.
Education
High School Diploma -
Elk River High School
Elk River, MN06-2021
Skills
- Staffing and onboarding
- Scheduling coordination
- Compliance monitoring
- Payroll administration
- Team management
- Task delegation
- Cash handling
- Training and mentoring
- Administrative skills
- Conflict management
- Store opening/closing procedures
- Team collaboration
Timeline
Scheduling and Staffing Administrator
Lowe's Home Improvement
05.2025 - Current
Front End Department Supervisor
Lowe's Home Improvement
04.2024 - 05.2025
Head Cashier
Lowe's Home Improvement
09.2023 - 04.2024
Customer Service Associate - Inside Garden
Lowe's Home Improvement
07.2022 - 09.2023
Sales Associate
The Puppy Store
10.2021 - 07.2022
Kennel Technician
The Puppy Store
10.2021 - 02.2022
Workshop Instructor
Board and Brush
02.2021 - 09.2021
Bakery Wrapper
Cub Foods
07.2019 - 06.2020
High School Diploma -
Elk River High School