Brennan Gradt
Melbourne,FL
Summary
Results-oriented leader skilled in team development and customer relationship management. Built strong teams through effective communication and trust, fostering customer loyalty. Demonstrates a proactive approach to learning and a commitment to organizational success. Ready to contribute to team objectives and drive business growth.
Overview
11
11
years of professional experience
Work History
General Manager
Shiny Shell Express Car Wash
Melbourne, FL
04.2024 - Current
- Managed team of 8 employees, enhancing operational efficiency through effective scheduling and leadership.
- Coordinated procurement of essential equipment and supplies, ensuring seamless operations and availability of resources.
- Executed routine maintenance and oversaw large repairs and conversions, maintaining facility standards and operational readiness.
- Monitored inventory levels to ensure adequate stock for operations.
- Participated in intercompany maintenance plans that sometimes required traveling throughout the state of FL
Manager
Pit Stop Express Car Wash
Melbourne, FL
01.2019 - 04.2024
- Increased monthly membership from 700 to 1600, generating approximately $22,000 in additional revenue.
- Managed 8 employees, scheduled shifts and coordinated inventory to enhance operational efficiency.
- Oversaw house accounts and billing processes, ensured accuracy of records and timeliness of transactions.
- Conducted quality reviews of product disbursement, ensuring compliance with chemical level standards.
Head Supervisor
Mister Car Wash
Melbourne, FL
03.2015 - 01.2019
- Managed team of 40 employees to ensure efficient service delivery
- Coached employees to improve skills and ensure timely task completion
- Trained staff on sales techniques and maintenance procedures to improve service quality
- Facilitated communication between car wash and auto lube to improve customer service and promote services
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2019
Bachelor of Science - Business Administration, Management
University of Central Florida
Orlando, FLSkills
- Procurement management
- Inventory control
- Service optimization
- Quality assurance
- Team management
- Effective communication
Websites
Timeline
General Manager
Shiny Shell Express Car Wash
04.2024 - Current
Manager
Pit Stop Express Car Wash
01.2019 - 04.2024
Head Supervisor
Mister Car Wash
03.2015 - 01.2019
Bachelor of Science - Psychology
University of Central Florida
Bachelor of Science - Business Administration, Management
University of Central Florida