Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Brennen Pelletier

Verona,WI

Summary

Outgoing Barista with dedication to ensuring a positive working environment. Fast-learner with extensive and enthusiastic knowledge in coffee production. Experience multi-tasking between High-quality customer service and artisan drink production. Works well under pressure and in a fast-paced settings.

Overview

2
2
years of professional experience

Work History

Barista Shift Supervisor

Moka Espresso Coffee Tea
02.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Trained and mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.

Education

Bachelor of Science - Political Science

UW La Crosse
La Crosse, WI
06.2026

High School Diploma -

Verona Area High School
Verona, WI
06.2024

No Degree - Transfer Program

Madison Area Technical College
Madison, WI
12.2023

Skills

  • Cleanliness Maintenance
  • Barista Training
  • Cash Handling Accuracy
  • Drink preparation speed
  • Equipment Troubleshooting
  • Product Upselling
  • Espresso machine operation
  • POS System Operation
  • Task Delegation
  • Shortage Reports

Hobbies

  • Illustration
  • Cooking
  • Learning German
  • Video Games

Timeline

Barista Shift Supervisor

Moka Espresso Coffee Tea
02.2022 - Current

Bachelor of Science - Political Science

UW La Crosse

High School Diploma -

Verona Area High School

No Degree - Transfer Program

Madison Area Technical College
Brennen Pelletier