Summary
Overview
Work History
Education
Skills
Military
Timeline
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Brennon Melvin

Enid

Summary

Dynamic professional with a proven track record at Yellowhouse Machinery, enhancing customer satisfaction and mastering parts cataloging and problem-solving. Excelled in diverse roles from Parts Representative to Mechanic, demonstrating exceptional professionalism and an extensive understanding of vehicle systems. Known for mentoring peers and reducing workplace accidents, showcasing leadership and technical acumen. I have tremendous experience in Military Aviation

Overview

6
6
years of professional experience

Work History

Parts Representative

Yellowhouse Machinery
03.2022 - Current
  • Enhanced customer satisfaction by efficiently processing parts orders and addressing inquiries.
  • Provided exceptional customer service by promptly resolving issues related to part returns, exchanges, or warranties.
  • Contributed to a positive work culture by collaborating effectively with colleagues from diverse backgrounds and skill sets.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Assisted customers in finding appropriate parts promptly.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Maintained clean and neat parts counter and sales floor.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Maintained extensive understanding of common problems and methods for repair.

Appraiser

Enid Auto Body
09.2021 - 03.2022
  • Documented condition and special features to provide accurate estimations.
  • Produced reports with detailed valuations.
  • Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
  • Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
  • Consistently exceeded performance goals set by supervisors regarding turnaround times and error rates.
  • Contributed to the growth of the company''s client base through referrals from satisfied customers.
  • Assisted clients in understanding the appraisal process, setting realistic expectations for outcomes.

Mechanic

Quicklane
07.2020 - 09.2021
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Repaired and replaced worn and damaged components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Mechanic Helper

Vertex Aerospace
05.2019 - 07.2020
  • Contributed to the positive reputation of the business by providing timely updates on repair progress and maintaining professional, courteous interactions with customers.
  • Preserved shop equipment functionality through proper usage, cleaning, maintenance checks, and reporting any malfunctions promptly.
  • Dismounted and mounted wheels and tires for balancing, repair, and replacement.
  • Contributed to a safer work environment by adhering to safety protocols and reporting any hazards promptly.
  • Assisted lead mechanic in completing complex repair projects for improved customer satisfaction.
  • Followed detailed instructions of lead mechanic to achieve quality standards.
  • Launching and receiving T-38s through every flight
  • Performing LOX services
  • Refueling the planes after every flight

Education

High School Diploma -

Enid High School
Enid, OK
05.2016

Skills

  • Parts cataloging
  • Shipping and receiving
  • Warehouse operations
  • Health and safety
  • Industry regulations
  • Returns processing
  • Vehicle systems
  • Problem-solving skills
  • Training and coaching
  • Vehicle operations
  • Maintenance schedules
  • Professionalism
  • Military aviation knowledge

Military

I enlisted in the Marine Corps in 2016 and served faithfully until a Medical Retirement in 2019. I was an 8972 Enlisted Aircrew Crew Chief. During my time in, I served as a platoon sergeant in Pensacola Fl. On a daily basis I was in charge of 200-300 Jr enlisted Marines. I received a Honorable discharge and got out at the rank of Lance Corporal

Timeline

Parts Representative

Yellowhouse Machinery
03.2022 - Current

Appraiser

Enid Auto Body
09.2021 - 03.2022

Mechanic

Quicklane
07.2020 - 09.2021

Mechanic Helper

Vertex Aerospace
05.2019 - 07.2020

High School Diploma -

Enid High School

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Brennon Melvin