Brent A Lacoursiere
Longview
Summary
Experienced in the food service industry, skilled in prep cooking, cooking, and dishwashing. Strong attention to detail and a passion for creating delicious meals. Excels in preparing and cooking ingredients to perfection. Expertise in maintaining kitchen cleanliness and organization, as well as efficient dishwashing. Dedication and commitment to excellence consistently contribute to the smooth operation of culinary establishments.
Overview
12
12
years of professional experience
Work History
Assistant Manager
PHR Liquors
04.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cook/Dietary Assistance
Americana Health and Rehab Center
02.2017 - 04.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Restaurant Food Server
Princess Cruise Lines Ltd.
05.2017 - 09.2017
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Dishwasher
Deleware North
10.2016 - 01.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Donut Fryer
Safeway
02.2015 - 12.2016
- Upheld strict hygiene standards when handling raw materials, preventing cross-contamination risks proactively.
- Provided exceptional customer service, addressing inquiries or concerns professionally and courteously.
- Achieved consistent donut quality by carefully monitoring frying temperatures and times.
- Assisted with inventory management, ensuring sufficient supplies for daily production needs.
- Improved overall efficiency in the kitchen by coordinating with team members for timely preparation of donuts.
- Contributed to positive workplace atmosphere by maintaining a supportive attitude towards coworkers and management.
Housekeeper
Princess Cruise Lines Ltd.
05.2016 - 09.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Receiving Associate
Walmart
09.2012 - 12.2012
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Courtesy Clerk
Smiths
08.2011 - 03.2012
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Deli Sales Associate
Walmart
03.2010 - 07.2010
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Helped achieve department goals through effective teamwork and communication with colleagues.
- Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
Education
Lower Columbia College
Longview, WASkills
- Food Preparation
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
English
Native or Bilingual
Timeline
Assistant Manager
PHR Liquors
04.2020 - 07.2022
Restaurant Food Server
Princess Cruise Lines Ltd.
05.2017 - 09.2017
Cook/Dietary Assistance
Americana Health and Rehab Center
02.2017 - 04.2019
Dishwasher
Deleware North
10.2016 - 01.2017
Housekeeper
Princess Cruise Lines Ltd.
05.2016 - 09.2016
Donut Fryer
Safeway
02.2015 - 12.2016
Receiving Associate
Walmart
09.2012 - 12.2012
Courtesy Clerk
Smiths
08.2011 - 03.2012
Deli Sales Associate
Walmart
03.2010 - 07.2010
Lower Columbia College
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