Brent Brown
Andover
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Table Games Dealer
Boyd Gaming
Peck
01.2012 - 03.2026
- Dealt cards for various table games, ensuring compliance with gaming regulations.
- Monitored player activity to maintain game integrity and promote a positive atmosphere.
- Managed cash transactions, including payouts and chip exchanges for patrons.
- Provided exceptional customer service, addressing inquiries and resolving conflicts promptly.
Regional Manager
Dwyer’s Hallmark
Wichita
05.2006 - 12.2011
- Managed regional operations for multiple retail locations to enhance customer experience.
- Developed and implemented sales strategies to improve store performance and engagement.
- Led team meetings to communicate goals and align staff on priorities and tasks.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Ensured compliance with company policies and standards across all regional stores.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
Insurance Agent
Allstate
Wichita
07.2008 - 09.2008
- Assisted clients in selecting appropriate insurance coverage options.
- Analyzed client needs to provide tailored insurance solutions.
- Managed policy renewals and ensured compliance with regulations.
- Built strong relationships with clients to enhance customer satisfaction.
Education
Bachelor of Arts - Business Administration
Wichita State University
Wichita, KS 01.2009 - 05.2011
Bachelor of Science - Political Science
Wichita State University
Wichita, KS 01.2005 - 05.2008
General Studies
University of Kansas
Lawrence, KS 08.1997 - 05.2001
Skills
- Quality control
- Safety compliance
- Customer relationship management
- Inventory management
- Sales strategy development
- Effective communication
- Training and mentoring
Certification
- Insurance License Property and Casualty
- Insurance License Health and Life
- OSHA
References
References available upon request.
Timeline
Table Games Dealer
Boyd Gaming
01.2012 - 03.2026
Bachelor of Arts - Business Administration
Wichita State University
01.2009 - 05.2011
Insurance Agent
Allstate
07.2008 - 09.2008
Regional Manager
Dwyer’s Hallmark
05.2006 - 12.2011
Bachelor of Science - Political Science
Wichita State University
01.2005 - 05.2008
General Studies
University of Kansas
08.1997 - 05.2001